For Providers

Do you provide supports to one of our plan-managed participants? Here's how to get paid quickly and easily.

Submitting invoices

Send your invoices to [email protected] and please include:

• The participant's name (and NDIS number if you have it)
• Your business name and ABN
• A clear description of the support provided
• The date(s) of service
• The NDIS support item number (if known)
• The amount, and your payment details

Our payment process

• We check each invoice against the participant's plan and budget.
• We process valid invoices promptly, in line with NDIS price limits.
• If anything's unclear, we'll get in touch quickly to sort it out.

Questions?

Call us on 02 9211 5411 or email [email protected] — we're happy to help.